Welcome to Book of the Month®! This website located at www.bookofthemonth.com (the "Site") is owned and operated by Book of the Month, LLC. This Site, your membership, and any purchases made through this Site are governed by the Terms described below. You must be at least 13 years old to become a member and purchase products from this Site or use the Book of the Month services. Individuals under 18 years old must use the Site and Book of the Month membership in conjunction with and under the supervision of a parent or legal guardian who is at least 18 years old. In all cases, the parent or legal guardian is the Site user and member and will be responsible for any and all use of the Site and membership by the individual under 18. By using this Site, enrolling as a member of Book of the Month, and/or purchasing items through this Site, you are agreeing to these Terms (including automatic renewal of your membership), so please review this entire page carefully.
Joining Book of the Month
To become a Book of the Month member, simply click any of the "join" buttons located throughout the Site. You will be prompted to submit your name and email address, provide your corresponding billing and shipping information, and complete the purchase of your initial membership, which includes the member benefits as set forth below. Once you become a member, you will be able to take advantage of the many benefits available, and you will also be assigned a monthly renewal date between the 22nd and 30th of the month.
How your Book of the Month membership works
As part of your Book of the Month membership, you will receive an email on or about the 1st of each month announcing our new Monthly Selections. You will have until the end of the 6th day of the month to review the Monthly Selections and decide whether you want to: (a) choose one of the Monthly Selections and ship your box, (b) add up to two additional books to your box and ship your box, or (c) skip the month and not receive a box. If you take no action, you will not receive a box.
If you skip the month, as directed on the site, you will not be charged. Otherwise, we will automatically renew your membership and charge your credit/debit card for monthly renewal (including One Book Credit) plus applicable taxes on your Renewal Date (see the “Automatic Renewal Feature” and “About Book Credits” sections below for additional details).
If you join Book of the Month after the 6th day of the month, the window of time you have to make your selection, add extra books to your box, or skip the month will be communicated to you as part of the enrollment process.
Membership in Book of the Month includes a number of benefits. During the term of your membership, you will enjoy: (a) the ability to redeem Book Credits for monthly selections or other books on the Site; (b) access to early release titles which are available exclusively to members from time to time; (c) ability to participate in our discussion board and interact with other members; (d) opportunity to participate in member contests, to be featured in our social media channels, and to vote in our Book of the Year Award; (e) access to ratings, member reviews, personal bookshelves and other features on our website; (f) from time to time, special gifts and/or exclusive content; (g) the ability to participate in our BOTM BFF loyalty rewards program; and (h) from time to time, we may provide the opportunity to add books to your box at discounted prices, and/or purchase additional packages of Book Credits at discounted member-only prices. When the term of your membership ends you will no longer have access to these member benefits; however, you may redeem any remaining Book Credits within a sixty (60) day Grace Period following the end of your membership term.
The initial term of your membership shall be twelve (12) months from the date you join (or rejoin) Book of the Month. On each subsequent date that your membership is renewed the term of your membership shall be extended to twelve (12) months from the date of your most recent renewal. You must keep a valid credit/debit card on file in order to remain a member and receive Book of the Month benefits. If you do not keep a valid credit/debit card on file, your membership will be terminated sixty (60) days following the date that your card first became inactive and any unredeemed Book Credits will be forfeited.
We reserve the right to terminate your membership in our sole discretion if we determine that you have violated these Terms, including through fraudulent or misleading activity. In such case any remaining membership benefits, including any unredeemed Book Credits, shall be forfeited and you may not redeem them during the Grace Period. You may also be liable for civil and/or criminal penalties under applicable law.
Automatic renewal feature
Unless you notify us before your renewal date that you wish to cancel your membership, or elect to skip the month by pressing the appropriate button as indicated on the Site, you understand that your membership will automatically renew on your assigned renewal date. As a member, you authorize us (without notice to you, unless required by applicable law) to charge monthly renewal (including one Book Credit) plus applicable taxes, using the debit/credit card we have on file for you. From time to time, we may change the price associated with the monthly renewal and/or the price of Book Credits during the term of your membership; in such a case, you will be notified ahead of time and your membership will renew at the then-prevailing price.
About book credits
The number of Book Credits available to you is indicated in the Account section of the Site. Book Credits may be redeemed for any book on the Site; however, the first book added to your box must be one of the current Monthly Selections. You may redeem up to three (3) Book Credits in any single month as long as you visit the Site and make your selection by the end of the 6th day of the month as indicated above.
Book Credits may only be redeemed by current Book of the Month members and are valid for 12 months from the date of issuance, unless the member’s account is terminated earlier, or except as otherwise stated herein for Gift Memberships and Annual Memberships. We may allow members to redeem Book Credits within a sixty (60) day Grace Period following account termination, after which time any unredeemed credits are forfeited. Regardless of Book Credit expirations, all other membership benefits shall be available to you during the term of your membership. Book Credits cannot be transferred between accounts or between members. Book Credits cannot be bartered, exchanged or sold. Book Credits are not payment instruments, and you have no vested property right or interest in them. Book Credits have no cash value and are non-refundable.
We reserve the right in our sole discretion at any time and without prior notice to you, to add to, remove or otherwise change the terms applicable to the issuance and use of Book Credits. Such changes may include, without limitation, how you may purchase, earn and use Book Credits, when Book Credits expire, and the maximum number of Book Credits that you may have in your account at any given time.
We will send you an email notifying you when your box has shipped. You can find your order details and tracking information (when available) on the order history page in the account section of the website. If shipment of your order is delayed, we will notify you via email.
Member email and other communications
As part of your membership, we will send you emails advising you about our book selections, information about your account, newsletters, special promotions, and other updates to maximize your reading experience. You may opt-out of promotional emails by clicking the "unsubscribe" link found at the bottom of all promotional emails. We may share your information with other clubs or websites operated by our parent or affiliated companies. From time to time, Book of the Month may arrange for other companies to provide you with offers for products or services which may be of interest to you.
Book of the Month memberships can also be purchased as a gift. To purchase a Gift Membership, click the "Gift" buttons found throughout the Site, choose a delivery method (email, gift card, or printable gift voucher), select a membership plan, and enter the shipping and billing information required to complete the gift purchase.
Book of the Month offers three Gift Membership plan options: 3-month, 6-month and 12-month. At times, we may offer additional options. The initial membership term for a Gift Membership is: (a) 15 months for a 3-month gift; (b) 18 months for a 6-month gift; and (c) 24 months for a 12-month gift. To activate a Gift Membership, the recipient must enter the gift code on the Site and become a Book of the Month member. Gift codes for activating Gift Memberships do not expire and are not subject to any dormancy or other fees for non-use. Upon redemption of the Gift Membership, all of the Gift Membership Book Credits will be immediately available, and will be valid until the following expiration dates: (a) for the 3-month Gift, one Book Credit will expire in each of months 13 through 15; (b) for the 6-month Gift, one Book Credit will expire in each of months 13 through 18; and (c) for the 12-month Gift, one Book Credit will expire in each of months 13 through 24. Regardless of Book Credit expirations, all other membership benefits shall be available to the recipient during the term of the recipient’s membership.
Gift Memberships do not automatically renew, and will expire at the end of the membership term unless the gift recipient expressly chooses a renewal plan and enters a valid credit card. Gifts given to pre-existing members will be added to the end of that member’s current membership term.
From time to time, we may offer an Annual Membership option, which includes the membership benefits set forth above (including an initial 12 Book Credits). If you enroll as an Annual Member: (a) your initial term of membership shall be 24 months; (b) all 12 Book Credits will be available in your account upon joining; and (c) one Book Credit will expire in each of months 13 through 24 if not previously redeemed. Regardless of Book Credit expirations, all other membership benefits shall be available to you during the term of your membership.
Loyalty Rewards Program
Book of the Month operates a loyalty rewards program that recognizes and rewards long term members with additional gifts and benefits. Currently you will qualify for benefits under our loyalty rewards program (called “BOTM BFF”) upon shipping your twelfth box in a single continuous membership. Skipping months or pausing your membership will not affect your progress or BOTM BFF status; however, if you cancel your membership and later rejoin your progress or status will reset from the beginning. You can find information about the current benefits of our loyalty rewards program on the appropriate page on our site, and see your progress and status by visiting that page while logged in.
Loyalty rewards progress and status cannot be transferred between accounts or between members. Loyalty rewards progress and status cannot be bartered, exchanged or sold, and have no cash value. We reserve the right in our sole discretion at any time and without prior notice to you, to add to, remove or otherwise change the terms applicable to our loyalty rewards program. Such changes may include, without limitation, how you achieve BOTM BFF status and what the perks of such status are from time to time.
When you invite friends to enroll in Book of the Month, you will receive 1 free Book Credit for every friend who enrolls in Book of the Month (this offer specifically excludes returning or existing members). You will only receive a free Book Credit if your friend(s) enroll(s) as a result of an invitation from you via an authorized referral method. If your friend does not click on the personal referral link in their invite email or other invite mechanism, i.e., via a post on social media to accept your invitation, you will not receive a free Book Credit.
If two people refer the same friend, the friend who sent the referral link that is used to create the new member's account will be considered the referring friend, regardless of which referral link was sent to the new member first. There is a limit of one free Book Credit per new email address that is registered on Book of the Month.
Book Credits earned from the Refer-A-Friend program are subject to the terms and conditions contained in the “About Book Credits” section above. We reserve the right in our sole discretion at any time and without prior notice to you, to add to, remove or otherwise change the terms applicable to the Refer a Friend program.
Cancellation and refund policy
If you are not completely satisfied with your membership, you may cancel it at any time by visiting the Cancel my account page and following the instructionsby calling 1-888-784-2670; however, if you received your first month for free, you may not cancel until after you have been renewed at least one time. After your first renewal, you can cancel at any time.
As noted in the “About Book Credits” section, Book Credits are not payment instruments, and you have no vested property right or interest in them. Book Credits have no cash value and are non-refundable. Membership fees may be refunded under the following circumstances:
Monthly memberships: If you have shipped either 0 or 1 boxes from the Site, you may request a refund for unused membership fees charged within the 90 days prior to the date you contact customer service. After you have shipped 2 or more boxes from the Site, we will not offer any refunds.
Annual memberships: If you have shipped either 0 or 1 boxes from the Site, you may request a refund for unused membership fees charged within the 30 days prior to the date you contact customer service. If you have shipped 2 or more boxes from the Site, we will not offer any refunds.
Gifts: Unredeemed gifts are only refundable when requested by the gift purchaser within 180 days of the purchase. We will only issue refunds through the original payment method. Redeemed gifts are non-refundable.
If you receive a damaged or defective book, please call our toll free number at 1-888-784-2670 within 30 days of the original date of shipment to request a replacement. If a replacement copy is not available, your Book of the Month membership will be extended by one month and you will be issued a replacement Book Credit. No refunds will be issued for damaged or defective books.
Book of the Month is required to collect sales tax when applicable.
The credit/debit card you provide will be used for all future purchases and charges, including membership renewals. You must keep a valid credit/debit card on file during the term of your membership and you must keep us up-to-date with accurate member information, including your name, address, credit/debit card number and expiration date. You agree that we may update your information with information your bank or credit card issuer may supply.
Once you become a member, if you wish to change your credit/debit card, just visit the Payment Info page in the account section of our website. We will continue to apply your payments under this payment method unless you change your payment preference in the account section of the website, notify us through Member Services to change your billing preference, or your bank or credit card issuer supplies new information. We accept payment by credit/debit card (i.e., American Express, VISA, Discover, and MasterCard).
If we cannot process a charge to your card (for example, the card has expired or we cannot obtain authorization from your card issuer), then for your convenience, we will attempt to charge any other credit/debit card that you have placed on file with us, in order to prevent disruption of your membership. We are not responsible for any fees or charges that your bank or credit/debit card issuer may apply.
If your credit card issuer reverses a charge to your credit card, we may cancel your membership and suspend fulfillment of your orders until payment is provided. Alternatively, we may also seek payment by another method through a mailed statement. We may report information about your account to credit bureaus.
Book of the Month is only available to members with shipping addresses in the United States.
As part of your membership, we may include additional items in your monthly box at no cost to you. Such items may include bookmarks, notecards, and other promotional items. We reserve the right to change the additional items included in monthly boxes from time to time without prior notice to you. Book of the Month books may differ in certain respects from publisher editions and may feature customized cover designs. We may also include in your box promotional offers from affiliates or third party entities from time to time.
For personal use only
All products purchased through Book of the Month are intended for personal use only and not for resale or any other commercial purpose. We reserve the right to cancel the account of any member suspected of violating this requirement and may limit the number of copies/titles that may be ordered on any account.
Notice of arbitration agreement
Book of the Month is committed to resolving all disputes in a fair, effective, and cost-efficient manner. We seek to resolve any customer concerns through our Member Services team at 1-877-236-8540. However, if you are dissatisfied with our Member Services’ resolution of your matter, our Terms of Service provide that disputes will be resolved through binding arbitration. You can review our complete Arbitration Agreement by clicking here.
Online discussions and social media
Any communication or material you post on the Site by electronic mail or otherwise, including any data, questions, comments, suggestions, or the like is, and will be treated as, non-confidential and non-proprietary. Anything you transmit or post may be used by Book of the Month or its affiliates for any purpose, including but not limited to, reproduction, disclosure, transmission, publication, broadcast and posting. Book of the Month is free to use any ideas, concepts, know-how or techniques contained in any communication you send to the Site for any purpose whatsoever including, but not limited to, developing, manufacturing, and marketing products using such information. You are prohibited from posting or transmitting any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability or otherwise violate any law. Book of the Month reserves the right to remove any content posted at any time at its sole discretion. Book of the Month will fully cooperate with any law enforcement authorities or court order requesting or directing Book of the Month to disclose the identity of anyone posting such information or materials.
You agree that you will use this Site in accordance with all applicable United States federal, state and local laws, statutes, regulations, and ordinances and will not take any action that harms or violates the rights of any person or entity.
Changes to membership / Acceptance of terms of service
We're always looking at ways to improve your membership experience. Accordingly, please note that Book of the Month services, promotions, policies, benefits, charges, programs, and Terms are subject to change at any time. Please check here periodically for updates. We will notify you in advance of substantive changes, either via email or via our Site. By enrolling and continuing to use or purchase products from this Site and/or continuing your membership, you accept and agree to the Terms and any changes so long as they are promptly posted on the Site or emailed to the email account we have on record for you. If you do not wish to be bound to these Terms (or any revisions to these Terms), please do not use this Site or the Company's services and immediately cancel your membership if you have one by calling 1-888-784-2670.
The trademarks, logos, and service marks (the "Trademarks") displayed on the Site, unless otherwise specified, are either the registered and unregistered trademarks of Book of the Month's parent entity or used under license. Nothing contained in the Site should be construed as granting by implication or otherwise, any license or right to use any Trademark displayed in the Site without the written permission of Book of the Month or any third party that may own the Trademarks displayed on the Site. Your misuse of the Trademarks displayed on the Site, or any other content on the Site, is strictly prohibited. You are hereby also advised that Book of the Month will aggressively enforce its intellectual property rights to the fullest extent of the law, including the seeking of criminal prosecution.
Everything you see or read on the Site is copyrighted unless otherwise noted and may not be used except as provided for in these terms and conditions or in the text of the Site without the express permission of Book of the Month which neither warrants nor represents that your use of materials displayed on the Site will not infringe the rights of third parties not owned or affiliated with Book of the Month. You may only download material displayed on the Site for non-commercial, personal use provided you also retain all copyright, trademark and other proprietary notices contained in the material. It is strictly prohibited to modify, transmit, distribute, reuse, re-post, "frame" or use the content of the Site for public or commercial purposes, including the text, images, audio and/or video without Book of the Month's written permission. It is strictly prohibited to download the images of the products for sale within this site.
Intellectual property, privacy, and publicity
Images of people or places displayed in this Site are either the property of, or used with permission by Book of the Month. The use of these images by you, or anyone authorized by you, is prohibited unless specifically permitted by these terms and conditions or specific permission provided elsewhere on the Site or you secure the necessary permission from the rights holder. Any unauthorized use of the images may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.
Any communication or material you transmit to the Site by electronic mail or otherwise, including any data, questions, comments, suggestions, or the like is, and will be treated as, non-confidential and non-proprietary. Anything you transmit or post may be used by Book of the Month or its affiliates for any purpose, including but not limited to, reproduction, disclosure, transmission, publication, broadcast, and posting. Book of the Month is free to use any ideas, concepts, know-how or techniques contained in any communication you send to the Site for any purpose whatsoever including, but not limited to, developing, manufacturing, and marketing products using such information. You are prohibited from posting or transmitting any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability or otherwise violate any law. Book of the Month reserves the right to remove any content posted at any time at its sole discretion. Book of the Month will fully cooperate with any law enforcement authorities or court order requesting or directing Book of the Month to disclose the identity of anyone posting such information or materials.
We maintain physical, electronic, and procedural safeguards that meet or exceed industry standards to guard your nonpublic personal information. We protect your account information by placing it on a secure portion of our Website, using firewalls and other security technology to protect our network and systems from external attacks, and requiring you to enter a unique username and password to access your account information online. Also, our servers have been enabled with Secure Sockets Layer (SSL) technology to prevent unauthorized parties from viewing the nonpublic personal information that you provide or access during a secure session (look for the padlock icon on your browser).
Digital Millennium Copyright Act (public law 105-304) website policy and procedures for compliance
In accordance with the Digital Millennium Copyright Act, this Site has adopted a policy toward copyright infringement on its book club website. In furtherance of this policy, this Site will block access to and/or remove any material that it believes in good faith to be copyrighted material that has been illegally copied and submitted to our Site. This policy shall cover all aspects of the Site, including but not limited to author chats, images, graphics, book reviews, and all member-generated content posted on any portion of our Sites.
While Book of the Month uses reasonable efforts to include accurate and up-to-date information on the Site, Book of the Month makes no warranties or representations as to its accuracy, nor does Book of the Month assume any liability or responsibility for any errors in the content of the Site.
Damages and warranties
Your use of and browsing in the Site are at your own risk. Neither Book of the Month nor any other party involved in creating, producing or delivering the Site is liable for any direct, incidental, consequential, indirect, or punitive damages arising out of your access to or use of the Site. Without limitation, everything on the Site is provided to you "AS IS" without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose or non-infringement. Note that some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. Check your local laws for any restrictions or limitations regarding the exclusion of implied warranties.
Notice of Arbitration Agreement
Dispute resolution by individual binding arbitration
You and Book of the Month agree that any dispute between us (including disputes against any agent, employee, subsidiary, affiliate, predecessor in interest, successor, or assign of the other) relating to: the Site; any transaction or relationship between us resulting from your use of the Site; the purchase, order, installation, or use of Book of the Month’s products or services; or communications between us; will be resolved exclusively and finally by binding arbitration and the arbitration decision may be enforced and judgment entered thereon in any court of competent jurisdiction. You and Book of the Month further agree that this arbitration agreement is made pursuant to a transaction involving interstate commerce and shall be governed by the Federal Arbitration Act ("FAA"), and not by any state law concerning arbitration. You and Book of the Month further agree that any determination regarding the applicability, enforceability, or validity of this arbitration agreement will be made by the arbitrator, not by any court. BY AGREEING TO THIS ARBITRATION AGREEMENT, YOU ARE GIVING UP YOUR RIGHT TO GO TO COURT, INCLUDING YOUR RIGHT TO A JURY TRIAL. In arbitration, a dispute is resolved by a neutral arbitrator or panel of arbitrators, rather than by a judge or jury. Arbitration is more informal, however, an arbitrator can award the same relief that a court can award. The arbitration will be administered by the American Arbitration Association ("AAA"), and conducted under AAA’s Commercial Arbitration Rules and the Supplementary Procedures for Consumer Related Disputes (collectively, the "AAA Rules") then in effect at the time of the dispute. You may obtain copies of the AAA Rules and forms and instructions for initiating arbitration by visiting the AAA website at www.adr.org, or by calling AAA at 1 (800) 788-7879. If you initiate arbitration, Book of the Month will promptly reimburse you for any standard filing fee which may have been required under AAA’s Procedures once you have notified Book of the Month in writing and provided a copy of the arbitration proceedings. However, if Book of the Month is the prevailing party in the arbitration, applicable law may allow the arbitrator to award attorneys’ fees and costs to Book of the Month. If for any reason the AAA is unavailable, the parties shall mutually select another arbitration forum. There shall be no right or authority for any claim to be arbitrated on a class action basis or in a purported representative capacity. No claim submitted to arbitration is heard by a jury or may be brought as a private attorney general. You do not have the right to act as a class representative or participate as a member of a class of claimants with respect to any claim submitted to arbitration. The arbitrator may not consolidate more than one person’s claims against Book of the Month and may not preside over any kind of representative or class proceeding against Book of the Month. You acknowledge that this class action waiver is material and essential to the arbitration of any disputes between the parties and is non severable from the agreement to arbitrate claims. If any portion of this class action waiver is limited, voided, or cannot be enforced, then the parties’ agreement to arbitrate shall be null and void. YOU UNDERSTAND THAT BY AGREEING TO THIS CLASS ACTION WAIVER, YOU MAY ONLY BRING CLAIMS AGAINST Book of the Month IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION OR REPRESENTATIVE PROCEEDING. IF YOU DO NOT AGREE TO THIS ARBITRATION AGREEMENT AND CLASS ACTION WAIVER, YOU MUST TELL US IN WRITING, NOT USE THE SITE OR Book of the Month’s PRODUCTS, AND RETURN THE PRODUCT (UNOPENED AND UNUSED) FOR A REFUND IN ACCORDANCE WITH Book of the Month’s RETURN POLICY WITHIN 30 DAYS OF YOUR FIRST ORDER OF ANY OF Book of the Month’s PRODUCTS. Except as otherwise provided in this Agreement, if any provision of this Agreement is declared or found to be unlawful, unenforceable or void, such provision will be ineffective only to the extent that it is found unlawful, unenforceable or void and the remainder shall remain fully enforceable.
Book of the Month has not reviewed all of the sites linked to the Site, is not responsible for the content of any off-Site pages or any other sites linked to the Site. Your linking to any other off-Site pages or other sites is at your own risk and the fact that there is a link to Book of the Month site should not be construed as an endorsement of either the linked Site’s content or sponsors.
This policy is effective as of: October 23, 2019