Each month, you will be renewed and charged for a new credit between the 23rd and 27th of the month, depending on your assigned renewal date. When you ship your box at the beginning of the month, you could receive an additional charge if:

1. You purchased any add-ons and selected to pay using cash over available credits.
2. You purchased any items from our member shop.
3. You selected a special edition title with an upcharge.

If you believe you were charged in error, please reach out to us here and we will get back to you as soon as we can.